2025-10-02

JOB TITLE/ Accounts Receivable Clerk

LOCATION/ Ottawa

SALARY RANGE/ Salary is determined by experience level in role, internal and pay equity practices and market demand

POSITION OVERVIEW/ Reporting to the VP Finance, as an Accounts Receivable Clerk you will be responsible for managing and processing 1VALETs accounts receivable (AR) transactions from invoicing to receipt, with a strong focus on cash collection. Working in conjunction with our Operations team, you will act as a key liaison between 1VALET, customers, and finance.

RESPONSIBILITIES/
 Prepare and issue invoices to customers based on sales orders, contracts, or
service agreements.
 Ensure invoices are accurate, complete, and sent out in a timely manner.
 Update customer accounts with the appropriate billing details and payment
terms.
 Monitor accounts receivable and produce and manage aging reports to track
overdue accounts.
 Liaise with key stakeholders across operations and sales to highlight customer
issues or negative cash collection trends, and escalate as required
 Contact customers via phone, email, or mail to follow up on overdue payments.
 Work with customers to resolve any billing issues or discrepancies.

 Process incoming payments (checks, credit card payments, bank transfers, etc.) and apply them to customer accounts.
 Record cash receipts and bank deposits.
 Pick-up cheques from various office locations across Ottawa, Gatineau, as
required
 Deposit cheques via mobile app and in-person at a branch, on occasion
 Reconcile customer accounts by reviewing and resolving discrepancies between invoices, payments, and statements.
 Respond to customer inquiries regarding billing issues, payment history, and
account status.
 Provide excellent customer service, addressing customer concerns in a
professional manner.
 Analyze overdue accounts and suggest improvements to minimize outstanding
balances.
 Assist with month-end and year-end closing processes by ensuring all AR
transactions are properly recorded.
 Work closely with the sales, operations, and finance departments to ensure
accurate and timely invoicing and payments.
 Update and maintain accurate financial records in the accounting system or ERP software.
 Ensure compliance with company policies, accounting standards, and legal
requirements.
 Support internal and external audits by providing required documentation and
reports.

QUALIFICATIONS/
 High school diploma. Associate's degree in Accounting preferred.
 3 years experience with accounts receivables or general accounting
 Experience with NetSuite considered an asset
 Must be able to drive to pick up and deposit cheques 1-2 times per week

 Must have a valid driver’s license and access to reliable transportation
 Proficient Microsoft Office knowledge and skills
 Strong time management and organizational skills
 Working knowledge of basic accounting principles
 High degree of attention to detail
 Ability to work independently and prioritize tasks

What we offer:
 A culture of ownership and autonomy - you will thrive if you are a self-starter and enjoy a fast-paced environment
 Work with an incredible product - there is true belief across our team that we
have the best product on the market
 Trust and flexibility - work from home, unlimited paid time off, and flexible
schedules. We care about your performance, not your hours. We trust you to
manage your time in a way that works best for you.
 Competitive compensation structure and 100% employer-paid benefits
 Extra perks: employee stock option packages, employer-paid benefits, a holiday office shutdown each December, and support for professional growth.

Working With Us:
As a proud equal-opportunity employer, we consider all applicants for employment and openly encourage those who identify as members of underrepresented communities to apply to join our growing team. Join us, leave your mark, and let's make something extraordinary, together.