Company Description

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Job Description

• Supporting the execution of client programs, in partnership with Associate Consultants, Consultants, or Senior Consultants, undertaking activities including but not limited to:

  • Collaborating on and documenting program project timelines;
  • Scheduling and coordinating meetings with Clients and with Internal Stakeholders;
  • Managing client facing Open Items trackers, including collaborating with cross-functional teams to gather required updates;
  • Providing ongoing project updates to internal and external stakeholders, including providing program status updates and program progress reporting;
  • Coordinating tasks with Supplier Success, Data Support, and other Professional Services groups as necessary, reviewing work for quality control;
  • Develop and maintain, in collaboration with appropriate stakeholders, customized process work instructions to support other Professional Services team members in the execution of non-standard activities for assigned client(s);
  • Planning and executing supplier outreach to collect compliance data from supply chain third party clients;
  • Analyzing program results and supply chain responsiveness to identify additional program strategies and opportunities for improvement, and relaying these opportunities accordingly;
  • Supporting the preparation of client presentations, including sourcing and analyzing appropriate data.
• Possess intermediate regulatory knowledge in order to consult with clients in program direction;
• Use Assent’s internal resources, including our software, to proactively respond to a variety of client queries both over the phone and electronically;
• Keep informed and up-to-date with Product releases and regulatory updates in order to best support Assent’s clients;
• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

Qualifications

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,

• Excellent oral and written communication skills in English - you communicate clearly, concisely and with tact, additional languages are considered an asset;
• A University, College and/or Post Graduate Certificate in a related area of study or equal working experience;
• Minimum of 1-2 years related work experience in customer success, project management, and/or consulting roles, or an equivalent/transferrable field;
• Working knowledge of consultative customer management and/or project management roles;
• Experience working in a global technology/SaaS and/or a Professional Services organization would be considered an asset

Additional Information

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.