Job Title: Senior Specialist, Compliance

Department: Operations

Reports to: Director of Compliance

Term: Full-Time Continuing

Primary Location: Hybrid/Remote

About us:

Behind every innovative new medical device, new healthcare policy, and research into new treatments, there’s a literature review. At DistillerSR Inc., we’re changing the way that scientific research is conducted. Founded in 2008, DistillerSR is the world’s leading AI-enabled workflow automation and evidence management platform for streamlining the production of critical literature-based health research.

DistillerSR is used by 80% of the top 10 global medical device and pharmaceutical companies to inform life-changing product research, prepare regulatory submissions and to monitor for safety issues with medical products once in market. At DistillerSR, we have three core values: Always Leading, Always Innovating, and Always Trusted. Our amazing team lives these values every day and our customers trust us to bring them innovative, world-leading solutions that power their important work.

About the role:

As a member of the Compliance team, the Senior Specialist, Compliance is a leader in maintaining and enabling DistillerSR’s audit readiness. This role is critical to driving the various functions of the Compliance team, which includes developing, maintaining, and ensuring audit readiness for SOC 2 Type II reporting amongst other regulatory frameworks.

The Senior Specialist will also be key in efforts to scale-up the Compliance, Risk Assessment, and Assurance programs as the company grows, while maintaining the high standards necessary to supply software to a highly-regulated industry. The role will involve significant cross-functional collaboration and is well-positioned for visibility throughout the organization.

Duties & Responsibilities

• Prioritize multiple projects and coordination of timelines and completion of milestone tasks
• Key point of contact in cross-functional collaboration with team members. Utilizing tact and diplomacy to support compliance processes and control performance
• Manage the Quality Management System (QMS), providing expertise in the coordination of Controlled Documents, Incidents, Corrective & Preventive Action (CAPA), and effectiveness checks
• Coordinate risk assessments, audit testings, and effectiveness checks relevant to our regulatory frameworks
• Coordinate DistillerSR’s response to audits and other external requests

• Keep current with regulatory developments, leading stakeholders in a matrixed environment to adapt as required

• Perform quality assurance, in particular reviewing the Change/Configuration Management processes, to drive efficient quality change processes
• Contribute towards the streamlining and continuous improvement to all programs managed in Compliance, while maintaining the high standards necessary of a SaaS company operating in a highly-regulated industry.
• Initiate as well as support investigations and process improvements
• Guide, coach, and support team members in a matrix environment to achieve their compliance and audit ready objectives and deliverables.

Required Skills & Qualifications

• University degree, preferably Business Administration or directly related field of study
• 5+ years of experience in a technical or compliance role, preferably in a SaaS
• Ability to coach, advise, and support team members as a leader and in a cross-functional matrixed environment
• Critical thinking and a risk-based approach to assess and prioritize issues
• Organizational skills - ability to lead and collaborate in an agile manner
• Results-oriented with a strong sense of accountability
• Attention to detail in processes and deliverables
• Relationship building and interpersonal skills, with a collaborative attitude
• Excellent communications skills – in presentation form, verbally, and written
• Discretion and independent judgment
• A growth mindset and ability to learn new software and skills as required
• Understanding and application of Software Development Lifecycle (SDLC)
• Proficiency with Microsoft Office and/or Google Workspace, GRC tools, and productivity suites

Compensation

Salary Range: $67,000 to $82,280

Compensation is determined based on factors such as experience, skills, and overall fit for the role. If you’re excited about the opportunity but the listed salary range doesn’t fully align with your expectations, we still encourage you to apply. We’re open to discussing a competitive package that reflects your background and expertise.

We're a dynamic and innovative B2B SasS firm who leads in our market and we're looking for agile, growth-minded individuals who want to join and make a positive impact doing purposeful work. We offer:

• Flexible work hours and work arrangements
• Benefits coverage from Day One
• Annual winter holiday shutdown
• Three weeks vacation
• Wellness reimbursement
• Professional development support
• Career growth opportunities
• Great culture working in the heart of the Kanata North Tech Park

As part of our recruitment process, we may utilize artificial intelligence tools to support or assist the review of applications. These tools may help us identify candidates whose qualifications best match job requirements.

DistillerSR Inc. is committed to providing a respectful, welcoming, and inclusive work environment where every single employee can bring their full self to work, thrive, and be successful. Please let us know if you need any accommodation during the recruitment process.