The Role

We’re looking for a proactive, detail-oriented, and AI-forward People & Culture Partner to join our growing team. This role sits at the intersection of People Operations, employee experience, systems optimization, and culture-building.

You’ll play a key role in delivering scalable people programs, maintaining operational excellence across the employee lifecycle, and supporting a positive, high-performing workplace culture. From HR systems and employee relations to engagement initiatives and AI-enabled workflow improvements, you’ll help shape the experience our employees have every day.

This role is ideal for someone who thrives in a fast-paced, high-growth environment and enjoys balancing critical thinking with hands-on execution.

Your Responsibilities

People Operations & Systems

• Own and maintain core HR systems and processes, including BambooHR administration, employee lifecycle updates, audits, and compliance reviews
• Ensure HR data integrity and support security and operational audits
• Support job architecture and leveling processes, including reviewing and maintaining job descriptions and GPT-based workflows
• Maintain compensation benchmarking data and coordinate participation in salary surveys in partnership with Finance and People leadership
• Identify and implement AI-enabled workflow improvements across People Operations processes

Employee Relations

• Support and manage employee relations processes, including workplace investigations and documentation guidance
• Conduct culture check-ins, stay interviews, and focus groups to gather employee feedback and identify opportunities for improvement
• Provide managers with guidance on standard policies and People practices

Benefits & Employee Experience

• Administer employee benefits programs across Canada and the U.S.
• Coordinate with vendors, support employee inquiries, and ensure timely and accurate updates
• Lead engagement and listening initiatives, including eNPS surveys, reporting, and action planning support

Culture, Communication & Programs

• Partner with internal teams and committees to support culture, wellness, and employee engagement initiatives
• Assist with company events, wellness campaigns, and employee programming
• Support internal communications, employer branding efforts, employment documentation, and government program coordination

What You Should Have

• 3–5+ years of progressive experience in HR and/or People Operations
• 2–3 years of experience in an HR Generalist, HR Manager, or HR Business Partner role within a fast-paced or high-growth environment
• Strong experience working with HRIS systems, preferably BambooHR
• Experience managing employee relations matters
• Knowledge of employment standards and HR compliance requirements
• Exceptional organizational skills and attention to detail
• Strong communication, stakeholder management, and problem-solving abilities
• Comfort working in evolving environments with shifting priorities
• Experience interpreting People data and trends to support decision-making
• Interest in or experience using AI tools and automation to improve workflows and employee experience
• Experience supporting employer branding or culture initiatives

Nice to Haves

• Experience supporting compensation benchmarking and salary survey participation
• Experience contributing to organizational design or job leveling frameworks
• Familiarity with engagement survey tools and employee listening programs