Site Reliability Engineer
Software Engineering · Full-time
Ottawa, ON, Canada
This role is responsible for scaling PolarGrid's inference network from a handful of sites to a geographically distributed fleet of GPU clusters. The SRE will own how new sites and nodes come online, from provisioning and burn-in through validation and a staged move into production. They will define when a site is ready for customer traffic, and make sure each new site joins the network without hurting latency or reliability.
A core responsibility is running the global routing layer that sends each request to the best place to serve it. The SRE will work with live signals such as network latency, capacity and health, and tune routing against real traffic to keep latency low and predictable.
The role also owns reliability across the network. The SRE will set and track availability targets, build the health checks and automation that detect and route around failing hardware and models, keep recovery fast, and test failure handling regularly.
The SRE will build the observability, release and network systems needed to run a distributed GPU fleet without operations work growing with every new site. This includes end-to-end tracing and latency alerting, safe staged rollouts, network configuration as code, and security and DDoS protection at the edge.
Requirements
Experience operating distributed systems across multiple sites or regions with high availability targets
Strong networking fundamentals: BGP, DNS, TCP/TLS and load balancing
Hands-on experience running bare-metal GPU fleets: provisioning, burn-in, firmware and node lifecycle
InfiniBand or RDMA networking experience
Experience running LLM inference engines such as vLLM, SGLang or TensorRT-LLM, including multi-node serving, cold starts and TTFT
Deep observability skills focused on p95/p99 latency and gray failures, not just uptime
Experience designing failover, graceful degradation and automated recovery
Strong automation and infrastructure-as-code mindset, including CI/CD for infrastructure
Ability to plan capacity on constrained, uneven hardware supply
Experience building internal tooling or control planes, ideally in Go or Rust
Nice to Have
DDoS mitigation experience
Running DNS infrastructure at scale
Hardware security: TPM, measured boot or confidential computing
Real-time streaming inference, including voice and audio
Operating remote datacenter sites with on-site technicians
Certificate automation across many domains
Deterministic simulation testing